Privacy Policy

International Society of Animal Professionals (ISAP) Privacy Policy

International Society of animal Professionals (ISAP) takes your privacy seriously. We are committed to protecting your personal information.

This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting or applying to be a member of ISAP you are accepting and consenting to the practices described in this policy.

About us: ISAP is an international organisation for canine behaviourists. ISAP will treat your personal details with care. We will not sell your data to any third parties.

Who we are: By ‘ISAP’ (the data controller) we mean: International Society of animal Behaviourists.

Our Data protection officer can be contacted at Chestall House, Legge Lane, Hixon, Stafford,
ST18 0NU or at

Your Information – what we collect and how we use it: ISAP collects information in a number of different ways. For example, we ask for contact and other information when you contact us to enquire about joining ISAP or when you enquire using our website, this may include information such as your name, contact information, IP address. We use this information to help us assess your suitability to become a member of ISAP.

What the Law says about protection of personal information: The Law on Data Protection is derived from various pieces of legislation (can be found in a number of places). These include the Data Protection Act and the incoming General Data Protection Regulation (the ‘GDPR’) which will become enforceable on 25 May 2018. The GDPR states that personal data (information relating to a person that can be individually identified) can only be processed if there is a legal ground to do so. Activities like collecting, storing and using personal information would fall into the GDPR’s definition of processing.

How the law applies to ISAP’s use of personal information: ISAP will only process (use) your personal information if we have:

  • asked you and have a record of your express and recent consent for us to do so.

  • a contract with you that we can only fulfil by using your personal information, e.g. to send you an item that you have requested such as a membership certificate.

  • a legal obligation to use or disclose information about you.

In extreme situations, such as an accident or medical emergency, we may share your personal details with the emergency services if it is essential for the preservation of life (yours or another person’s) for us to do so. This is the ‘vital interest’ ground for using your personal information. After the emergency, we will always try to inform you about how we had to use your information in that extreme situation.

We will not unduly prioritise our interests as an organisation over your interests as an individual. We will always balance our interests with your rights. We will only use personal information in a way and for a purpose that you would reasonably expect in accordance with this Policy.

ISAP will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.

Consent: By becoming a member of ISAP you give consent to be contacted by us when your membership expires or when you are eligible for a course certificate. Your details will not be displayed on our webpage

You can withdraw your consent at any time by writing to Chestall House, Legge Lane, Hixon, Stafford, ST18 0NU or by emailing

This legal ground for processing means that organisations can process your personal information if they 1). have a genuine and legitimate reason for doing so and 2). That use does not harm any of your rights and interests as an individual.

What we have a Legitimate Interest to do: As of 25 May 2018, when you apply to join ISAP we promise not to keep your personal information for longer than one year.

Members – For successful applicants that become ISAP members we need to keep your personal data and details.

We aim to be clear about what information we collect, to enable you to make meaningful choices about how it is used. When it is necessary we will contact you for administrative purposes, e.g. to contact you regarding a payment. We will also hold the minimum personal information required to support our ability to respect your preferences for communication with us.

In some circumstances, such as sending logo files and certificates, it is necessary for ISAP to give its staff access to your personal information. This access is only granted to the extent necessary for them to perform their services for us. We require all service providers to comply with strict rules to protect the information you have given us.

We process data at our office Chestall House, Legge Lane, Hixon, Stafford, ST18 0NU, UK and at the sites of data processors and third parties appointed by us. Some of these processors may be outside the EEA.

We apply UK data protection law to our processing.

Changes to your data: From time to time we may contact you to ensure that the information you have provided us with remains accurate and up to date. Should you wish to change your preferences you can do this by writing to us at Chestall House, Legge Lane, Hixon Stafford, ST18 0NU or by email addressed to

Cookies and Web Privacy: We at ICB guarantee our commitment to respecting and protecting your online privacy. Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.

Cookies: If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

· First Party Cookies – does not use any first party cookies.

· Third Party Cookies – These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site which allow visitors to share content onto social networks. Cookies are currently set by Facebook. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Web Security: Financial transactions made online to ISAP using this site are secure. No one can access PayPal details via the internet. When you wish to make a payment you are taken to paypal.

Our secure server communicates with your browser using SSL (Secure Sockets Layer) protocols, so that all your personal information, including PayPal details is encrypted.

Information: All information given on this site is to the best of our ability. From time to time, we will make changes to the information on this page. The amended information will apply from the date it is posted on the site and will govern the way in which we collect and use personal information from then on.

By using this site, you are accepting this policy and terms of service.

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